PREMIUM SERVICE • CUSTOMER SATISFACTION

Shipping Zones & Rates

Delivery fees have to be paid in all situations.

Zone 1

65 Egyptian Pounds

Cairo, Giza

Zone 2

95 Egyptian Pounds

Faiyom, Minya, BeniSuef, Sohag, Asyut

Zone 3

85 Egyptian Pounds

Alexandria, Ismailia, Damietta, Kafr El-Sheikh, Monufia, Port Said, Qalyubia, Suez, Beheira, Gharbia, Dakahlia, Al Shargia

Zone 4

100 Egyptian Pounds

Aswan, Luxor, Qena, Red Sea

Zone 5

150 Egyptian Pounds

South Sinai, North Sinai

Try Before You Buy

  • We want you to be happy with your purchase! If the item doesn't fit or is not suitable, you can return it with the courier on the spot.
  • The courier will wait 5 to 10 minutes for you to try on the item.
  • If you decide to return it, simply hand it back to the courier immediately.
  • You will only be required to pay the shipping fee.
  • Returns or exchanges are not accepted after the courier leaves.
  • Please make sure to check your order carefully upon delivery.

Return & Exchange Policy

  • Returns or exchanges are only accepted at the time of delivery with the courier present.
  • You must try the item immediately when the courier arrives.
  • The courier will wait a maximum of 5-10 minutes for you to make your decision.
  • If you choose to return the item, you will still need to pay the shipping fee.

Important Notes

  • All delivery rates are subject to change based on distance and location accessibility.
  • For remote areas, additional fees may apply.
  • Please make sure to provide accurate contact information to ensure smooth delivery.
  • The courier will call you before delivery, so please be ready to receive your order.

Customer Service:

  • Our customer service team is available to assist you with any shipping or return related questions.
  • For any inquiries about your order, please have your order number ready when contacting us.
  • We are committed to ensuring your shopping experience is smooth and satisfactory.